Scanfrost (hereafter referred to as SF) is a fully owned brand of Far East Mercantile Pvt. Ltd, hereafter referred to as FMCL. FMCL is committed to providing you with valuable information and resources. Whilst every effort is made to ensure the validity of the content that appears on this site, errors may occur. Your use of this site is on the basis of accepting our standard terms and conditions contained in this Legal notice and Privacy Policy.


By accessing, using or downloading materials from the SF website, you agree to follow and be bound by this Legal notice and Privacy Policy. In using the SF website for any purpose, you agree to be bound by these terms and conditions of use (hereinafter referred to as Terms). Please ensure you read and understand the Terms before you use the SF website. If you do not accept these Terms, you must refrain from using the SF website. SF reserves the right, at its sole discretion, to amend these Terms from time to time. Please review the Terms periodically for any updates or changes. Your continued use of the SF website following the posting of any amendments to the Terms is deemed to be acceptance by you of such amendments.


The materials on the SF website, including but not limited to product information, product specification, product availability, product features and images may contain inaccuracies and typographical errors. FMCL accepts no liability whatsoever for any materials displayed on the SF website and which may be relied upon by you including but not limited to press releases and articles. FMCL does not warrant the accuracy or completeness of the materials or the reliability of any advice, opinion, statement or other information displayed or distributed throughout the SF website. You acknowledge that any reliance on any such opinion, advice, statement, memorandum, materials or information shall be at your sole risk. FMCL reserves the right, in its sole discretion, to correct any error or omission in any portion of the website. FMCL may make any other changes to the website, the materials and the products, programmes, services or prices described on the website at any time without prior notice. SF makes no representation, warranty or guarantee of any kind whatsoever for the accuracy, merchantability, availability, fitness for a particular purpose or non-infringement of any content published on or available through this website. In its quest for technical and operational excellence the features and/or technical specifications of products referred to on this website are constantly under review by FMCL which reserves the right to effect changes without prior notice or immediate updating of website information. You should therefore at the stage of purchasing SF products confirm the existence of features and/or specifications deemed essential or important following evaluation of the product on the basis of technical information located on the website. Under no circumstances, including but not limited to FMCL’s negligence, shall FMCL be liable for consequential, direct, indirect, incidental, punitive, or special damages related to (1) the use of (2) the inability to use (3) errors or omissions in the content and functions of this website even if FMCL or an authorised representative therefore has been advised of the possibility of such damage.


Links on the SF website may take you outside the SF website and FMCL accepts no responsibility for the contents, accuracy or function of these linked sites, any link contained in a linked site, or any changes or updates to such sites. If SF is included as a link on another site, such inclusion does not imply endorsement by SF of the particular site. SF is not responsible for the content or privacy practices associated with linked websites. Neither SF, its employees, servants, agents, contractors nor any third party involved in creating, maintaining or operating this website, will be liable for any direct, indirect, incidental, consequential, indirect or punitive damages, costs, losses or liabilities whatsoever, arising out of your access to, or use of, this site. You acknowledge that any reliance on any such opinion, advice, statement, memorandum, material or information shall be at your sole risk. You must take your own precautions to ensure that the process which you employ for accessing this site does not expose you to the risk of viruses, malicious computer code or other forms of interference which may damage your own computer system. FMCL does not accept responsibility for any interference or damage to your own computer system which arises in connection with your use of this site or any linked site. FMCL will not be liable for any damages to, or viruses that may infect your computer or any other equipment as a result of your use of, or access to, or downloading of any material from the SF website. The SF website, the information and materials on the SF website, are provided “as is” without any representation or warranty, express or implied, of any kind, including, but not limited to, warranties of merchantability, non infringement, or fitness for any particular purpose. Some jurisdictions may not allow certain limitations of warranties or damages, so some of the above exclusions may not apply to you. Access to this site may be terminated at any time by FMCL without notice. The disclaimers that are set out in these terms will nevertheless survive such termination.


Users of the website may download or print one copy of any and all materials on the website for personal, non-commercial use, provided that they do not modify or alter the materials in any way, nor delete or change any copyright or trademark notice. All material on this website is provided for lawful purposes only. None of the information on this website may be copied, distributed or transmitted in any way for commercial use without the express written consent of FMCL.FMCL reserves full ownership of and intellectual property rights in any materials downloaded from this website.


The products and services displayed on the website may not be available in your particular country or locality, or at all. The reference to such products and services on the website is for information purposes only and does not imply or warrant that these products or services will be available in your particular country, location or elsewhere. You should check with your local SF Dealer for the availability of specified products and services in your area.


Far East Mercantile Ltd. is committed to protecting the privacy of all visitors to www.myscanfrost.com and as part of our commitment to privacy, we make this privacy statement. In general, you, as our customer, can visit myscanfrost.com on the World Wide Web without having to reveal any personal information. The extent of the information that we collect depends on the information that you provide us. Please read the following privacy policy to understand how we use and protect the information that you provide to us.

By registering and/or requesting information on this site, you consent to the collection, use and transfer of your information under the terms of this policy.


When you visit www.myscanfrost.com you may be asked to provide certain information about yourself including your name and contact details. We may also collect information about your usage of our website as well as information about you from e-mails and/or letters you send to us. Scanfrost may also ask you to complete surveys that we use for research purposes although you are under no obligation to respond.


We will use and analyse the information we collect so that we can administer, support, improve and develop our business. In particular, we may use your information to contact you for your views on our products, services and for marketing purposes. Furthermore, where you have consented, we might also use your information to: (i) let you know about the SF products and services that we offer which may be of interest to you; (ii) notify you about changes to our products and services; (iii)allow you participate in the interactive features of our website, when you choose to do so. We may contact you by post, telephone, fax as well as by e-mail. If you change your mind about being contacted in the future, please let us know.


We may collect information about your computer, including where available your IP address, operating systems and browser type, for administration and to report aggregate information for marketing purposes. This is statistical data about your browsing actions and patterns and it does not identify you. Cookies are small amounts of information which we store on your computer. Unless you have indicated your objection when disclosing your details to us, our system will issue cookies to your computer when you log on to the site. Cookies make it easier for you to log on to and use the site during future visits. They also allow us to monitor website traffic and to personalise the content of the site for you. You may set up your computer to reject cookies by activating the settings on your browser although, in that case, you may not be able to use certain features on our site.


We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires. Occasionally, our website may contain electronic links to other sites. In case you choose to visit these sites, their own privacy policy and privacy preferences will apply.


You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us.


Any changes to our privacy policy in the future will be posted to the site and, where appropriate, through e-mail notification.